Giftbox Boutique is an online only Shopify store, we sell gift boxes to customers all over New Zealand, while taking orders and sales from all over the world in many different currencies. We use Shopify payments, Paypal and other payment providers.
We have been using Reconcile.ly since their launch, back in March 2019 as one of their beta users.
Immediately the most obvious advantage we noticed was the time saving. Saving us hours upon hours each month right away.
Before Reconcile.ly, we had to manually find and match transactions in Xero and create invoices for some gateways to account for the fees, even when setting up rules.
This process had some big pain points, the most obvious being time loss and honestly sometimes I just didn’t have the brain power to remember how to fix things if they stopped working. You set something up and want to forget it, 6 months later if the connection breaks you try and remember the process to reconnect and sometimes it’s just not that easy.
We had tried other solutions on the Shopify App Marketplace but they were expensive and not the complete package and requiring manual input.
All of this manual work came at a large cost, both in lost productivity and wages.
We started looking for a solution to the reconciliation problem almost immediately after starting our store, we had a couple of workarounds in place but were ineffective and required a lot of time still.
We then chose Reconcile.ly, quite simply because it worked. As a business owner I look for solutions to my problems, the more seamless the solution the more likely I am to use it, all of the other options still required input where Reconcile.ly was the complete package.
With a few simple clicks the app was online and ready to go, and since then all of our reconciliations from Shopify into Xero are already matched. When we hit seasonal sales periods this has saved us so much time and money I have a life again! This app is worth every cent and more.
The guys at Reconcile.ly are also super responsive and overall have developed an app that has solved a lot of problems for us when it comes to Shopify and Xero.